I’ve been hard at work trying to make my practice more accessible and useful to my clients, and wanted to introduce some new features! These are offered at no charge to clients and will hopefully make the whole counseling experience more seamless.
Facebook Page
I’ve created a Facebook page for my business! Now you can find details about my practice, read encouraging and thought-provoking posts, and interact with me via Facebook. My goal with this page is to make myself more accessible to clients. You can ask me business-related questions, respond to articles and quotes I post, and share my page with your friends or family. Since this is a public forum, however, I discourage you from posting anything personal about yourself as it may expose you as a client. Of course, confidentiality is yours to keep or break, so if you don’t mind writing something publicly then feel free! I will maintain confidentiality by avoiding any reference to you as my client (if you are a current or former client), but will happily interact as appropriate.
Online Scheduling
Scheduling can be one of the most difficult parts of counseling. Coordinating calendars, communicating changes (cancellations and rescheduling), and even remembering appointments can be a challenge. I recently came across this wonderful tool to help with all of that! Full Slate is a HIPAA-compliant website that allows you to view my real-time openings, schedule appointments yourself, and even receive reminder emails or text messages before appointments. Since implementing this feature, I’ve already seen its value! Clients have had an easier time scheduling, potential mistakes have been avoided thanks to the system’s reminders, and its reduced the amount of time I spend coordinating appointments which frees me up to do what I do best – helping you! Check out my online calendar via Full Slate.
Credit/Debit Cards
Let’s face it, we’re in the 21st century and many of us no longer use cash or checks. While I prefer these methods of payment, I realize it’s not as convenient for many people. So I’ve been using Flint Mobile to accept credit/debit cards, and it’s been a huge success! Flint Mobile is a competitor to giants like Square, PayPal, and Intuit, and is picking up steam. I chose Flint because of its customizability, security, fast processing, and superb customer service. I do charge a small $1 transaction fee each time you make a credit/debit card payment, but most people have decided it’s worth the convenience as many therapists only accept cash and checks! One of the coolest features of a payment processor like Flint is that with every transaction, you can choose to have an email/text message receipt sent to you immediately. This is helpful for record-keeping and tax purposes!
I’ve also listed my business in the Square Directory. Clients who use the Square Wallet app on their smartphone can now easily and quickly pay for sessions without even having their wallet on hand (click here to learn more)! With only your phone and the Square Wallet app, you can find my business and submit payment within seconds. These payments are still subject to the $1 transaction fee, are processed through Square (rather than Flint), and still have the ability to receive an email/text message receipt. Check it out!
Other Features
While I’m on the subject, I decided to add a reminder that my office also provides free WiFi while you’re waiting for your appointment, as well as as plenty of free parking right outside, and and convenient access to Hwy 217, I-5, Good & Well Cafe, banking, food, and so much more!